This started happening in the last couple of weeks with Windows Mail - everyday I have to re-enter the password for my BT mail account, it doesn't happen with my Outlook account, I have tried resetting Windows Mail several times but no luck, other mail servers work fine, it was OK till a few weeks, the password is accepted every time, it's just a pain having to put the password in every morning, any ideas please
Solved! Go to Solution.
might br privacy settings
"Mail and Calendar" under Apps & Features, then click "Advanced options" and then make sure "Email" is ON under "App Permissions".
Finally after that, proceed to . "Allow apps to access your email" at Settings, Privacy and Email.
Did everything, all settings were switch on, so I put them off & on again we will se what happens tomorrow , Many Thanks for the advice...
If the problem is with your Windows Mail app not retaining your password it would appear to be a Windows problem and not a BT one so you may be better posting on a Windows forum where you may get some help.
There have been previous similar problems after Windows updates so it may be something to do with that.
use the other option under accounts server settings will be set automatcly then just type your password
It's not a server settings problem because the OP can send and receive emails. It's an app problem because the app is not storing the saved password.
well that how i did and it worked fine
check for updates to the inbuilt mail program