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smurf001
Contributor
659 Views
Message 1 of 10

Yahoo Mail System down

I am unable to log into my BT emails this evening either through Yahoo or through BT Mail.  There is a link taking me to a twitter feed, it seems there has been a problem for several days but Yahoo are saying most people are now able to receive their emails again, my issue has only happened in the last couple of hours.  I am able to sign into a separate yahoo mail account without problems but not my BT internet email account.  I am also unable to send any emails using my POP account as they are usually sent through the BT server.

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9 REPLIES 9
minsterman
Aspiring Contributor
637 Views
Message 2 of 10

Re: Yahoo Mail System down


@smurf001 wrote:

I am unable to log into my BT emails this evening either through Yahoo or through BT Mail.  There is a link taking me to a twitter feed, it seems there has been a problem for several days but Yahoo are saying most people are now able to receive their emails again, my issue has only happened in the last couple of hours.  I am able to sign into a separate yahoo mail account without problems but not my BT internet email account.  I am also unable to send any emails using my POP account as they are usually sent through the BT server.


 

Got exactly the same problem as you.

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Distinguished Sage
Distinguished Sage
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Message 3 of 10

Re: Yahoo Mail System down

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Bob1001
Aspiring Expert
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Message 4 of 10

Re: Yahoo Mail System down

I don't think that is the problem I can't access my main email account but have no problem with the sub-accounts.

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Distinguished Sage
Distinguished Sage
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Message 5 of 10

Re: Yahoo Mail System down

Even so I wouldn't try and do anything until the problem they have posted about is resolved just in case it is connected.

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Distinguished Guru
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Message 6 of 10

Re: Yahoo Mail System down


@smurf001 wrote:

I am unable to log into my BT emails this evening either through Yahoo or through BT Mail.  There is a link taking me to a twitter feed, it seems there has been a problem for several days but Yahoo are saying most people are now able to receive their emails again, my issue has only happened in the last couple of hours.  I am able to sign into a separate yahoo mail account without problems but not my BT internet email account.  I am also unable to send any emails using my POP account as they are usually sent through the BT server.


Hi.

 

I too am seeing timeouts and other issues logging into the mail servers this evening, and that's using mailwasher/pop peeper. I've got dozens of email accounts (for various reasons), so it does seem to be a current server problem.

 

 

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Distinguished Guru
552 Views
Message 7 of 10

Re: Yahoo Mail System down

fwiw, no issues here on Vista laptop or the YM android app.....:|

 

If this helps anyone.

 

C:\Windows\system32>tracert 66.196.66.156

Tracing route to r1.ycpi.vip.dee.yahoo.net [66.196.66.156] over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  BThomehub.home [192.168.1.254]
  2    26 ms    26 ms    32 ms  <removed>
  3    19 ms    20 ms    19 ms  <removed>
  4    21 ms    21 ms    20 ms  <removed>
  5    20 ms    20 ms    20 ms  217.41.169.213
  6    20 ms    20 ms    20 ms  217.41.169.109
  7    20 ms    21 ms    20 ms  acc2-xe-1-2-0.sf.21cn-ipp.bt.net [109.159.251.195]
  8    26 ms    34 ms    26 ms  core1-te0-12-0-6.ilford.ukcore.bt.net [109.159.251.133]
  9    25 ms    24 ms    28 ms  peer1-xe10-1-0.telehouse.ukcore.bt.net [109.159.254.110]
 10    30 ms    30 ms    28 ms  ge-1-1-0.pat1.the.yahoo.com [195.66.224.129]
 11    50 ms    29 ms    32 ms  ge-0-1-0.pat1.tc2.yahoo.com [66.196.65.29]
 12    50 ms    44 ms    47 ms  UNKNOWN-66-196-65-X.yahoo.com [66.196.65.148]
 13    46 ms    46 ms    49 ms  r1.ycpi.vip.dee.yahoo.net [66.196.66.156]

 

Not sure about hop 12......

-+-No longer a forum member-+-
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Oliver341
Expert
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Message 8 of 10

Re: Yahoo Mail System down


@DS wrote:

 

If this helps anyone.

 

C:\Windows\system32>tracert 66.196.66.156



 

 

I suspect most people connect to mail.btinternet.com

Oliver.
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smurf001
Contributor
479 Views
Message 9 of 10

Re: Yahoo Mail System down

I tried contacting BT through the chat support yesterday but as usually they were particularly slow and unhelpful.  I am not sure why the chat support exists as they are never able to answer any questions.

 

This morning when I try to log in through Yahoo it redirects me to the BT website where I have to sign in again and then it directs me back to Yahoo where I am able to access my emails.

 

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vofsanity2
Recognised Expert
454 Views
Message 10 of 10

Re: Yahoo Mail System down


@smurf001 wrote:

I am unable to log into my BT emails this evening either through Yahoo or through BT Mail.  There is a link taking me to a twitter feed, it seems there has been a problem for several days but Yahoo are saying most people are now able to receive their emails again, my issue has only happened in the last couple of hours.  I am able to sign into a separate yahoo mail account without problems but not my BT internet email account.  I am also unable to send any emails using my POP account as they are usually sent through the BT server.


 

I had a similar problem evening of 18/12/13.  Failing both POP and webmail with unusual failure indications.  The problem went away after 22.00. Not the normal run of the mill intermittent failure.

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