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Aspiring Contributor
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Message 11 of 14

Re: You're not currently logged in to email - to login, click here' loop

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BOOM! Old password works! Thank you so so much. You don’t know what this means to me. Weird huh!?

Kudos to you for working it out!

Thanks again. Let’s just hope it stays put.....fingers crossed. No more changing passwords!

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Distinguished Sage
Distinguished Sage
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Message 12 of 14

Re: You're not currently logged in to email - to login, click here' loop

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@cieranb wrote:

BOOM! Old password works! Thank you so so much. You don’t know what this means to me. Weird huh!?

Kudos to you for working it out!

Thanks again. Let’s just hope it stays put.....fingers crossed. No more changing passwords!


Excellent 😀

The password change never happened.

I would suggest you make a copy of all important emails, just in case you lose access again.

There are ways to download and save all your emails, but it would be better to ask about that another time.

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Aspiring Contributor
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Message 13 of 14

Re: You're not currently logged in to email - to login, click here' loop

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Ok I will do. All that for nothing, and it’s even working on my iPhone now! 

I’ll let the dust settle for the time being and then I’ll enquire about backing up etc...

Thank you so much for your help - grateful appreciated at this time for me. Take care and have a good rest of your day.

Kind regards,

 Cieran

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Moderator
Moderator
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Message 14 of 14

Re: You're not currently logged in to email - to login, click here' loop

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Hi @cieranb good to hear you are now able to access your email account again and well done @Keith_Beddoe for your help with this.

cheers
John

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