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jam13007
Newbie
174 Views
Message 1 of 3

access to email of decreased family member

My Aunt was a BT customer and had an email account with you .

 

She is long decresased but I just wondered how I can go about accessing her emails ? It would be beautiful thing to be share them. I ahve the ones she sent me but it would be good to read more.

 

How is this achived please ? I can access all certification if needed. Obviously I'm not gonna post anuthng here but wantde someone to conatct from BT.

 

Thanks

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
171 Views
Message 2 of 3

Re: access to email of decreased family member

I think you may have a problem accessing these emails. Apart from the privacy issues the email account may be closed down if there has been no activity on it for a while.

 

If you contact the forum moderators who are a UK based BT Team they may be able to help or at least advise you what to do. They can be contacted on this link and at present are taking about 5 working days to reply.

 

https://bt.custhelp.com/app/contact_email/c/4951

jam13007
Newbie
161 Views
Message 3 of 3

Re: access to email of decreased family member

thanks repu on the stars

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