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Cagey1
Beginner
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Message 1 of 8

blocked senders and domains

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how do I review these on BT online as I think some addresses have been added in error?

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licquorice
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Message 2 of 8

Re: blocked senders and domains

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Settings > Mail > Blocked senders

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gg30340
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Message 3 of 8

Re: blocked senders and domains

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Log onto your email account then click on settings found by clicking on your username. Go to Mail then Block senders List and scroll through until you find the ones you want.

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DavidM
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Message 4 of 8

Re: blocked senders and domains

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Hi @Cagey1  and welcome to our community.

Both @gg30340 and @licquorice advice is sound. Can you try that and let us know if it answers your question?

Cheers

David

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Cagey1
Beginner
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Message 5 of 8

Re: blocked senders and domains

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Thanks DavidM, @gg30340 and @licquorice, it is actually  the blocked senders and domains that may have been blocked on the  BT web site that I am looking for.   I am not sure whether BT have blocked emails from people or whether they have added my entire address list to the blocked listing by mistake. 

Thanks for you help

Cagey

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gg30340
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Message 6 of 8

Re: blocked senders and domains

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The advice you were given was in relation to the BTMail system. I am not sure what you mean about  blocked senders and domains that may have been blocked on the  BT web site"

 If you explain exactly what you mean perhaps somebody may be able to assist.

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licquorice
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Message 7 of 8

Re: blocked senders and domains

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@Cagey1 I suspect what you are referring to is the BT spam filters. In which case there is no list you can access, all you can do is add the senders to your safe senders list.

 

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Cagey1
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Message 8 of 8

Re: blocked senders and domains

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thanks licquorice - I'll have to get on to BT

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