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Message 1 of 5

bt mail on iphone app

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Hi there, my bt mail online seems to be unsyncing from my iphone apple mail app, e.g. this morning I have deleted items from my iphone mail app but they haven't beeen removed from my bt internet online mail account on my computer. I solved this last time by deleting the account from my phone app and re-installing it. IS there any other way of fixing this?

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Message 2 of 5

Re: bt mail on iphone app

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Have you tried restarting your phone?

Have you checked the setting on your phone to ensure the email account is set up as an IMAP account.

Have you tried a different email app?

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Message 3 of 5

Re: bt mail on iphone app

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hi thanks yes  i have done the first two options, will try the bt app 🙂

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Message 4 of 5

Re: bt mail on iphone app

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I would suggest not using the BTMail app. It is not very good. Try the Bluemail app.

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Message 5 of 5

Re: bt mail on iphone app

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THANK YOU 

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