bt mail on iphone app

[hello1231]

Hi there, my bt mail online seems to be unsyncing from my iphone apple mail app, e.g. this morning I have deleted items from my iphone mail app but they haven't beeen removed from my bt internet online mail account on my computer. I solved this last time by deleting the account from my phone app and re-installing it. IS there any other way of fixing this?

[gg30340]

Have you tried restarting your phone?

Have you checked the setting on your phone to ensure the email account is set up as an IMAP account.

Have you tried a different email app?

[hello1231]

hi thanks yes  i have done the first two options, will try the bt app 🙂

[gg30340 · Accepted solution]

I would suggest not using the BTMail app. It is not very good. Try the Bluemail app.

[hello1231]

THANK YOU