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Newbie
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Message 1 of 5

cannot send emails

Keep getting an error when sending emails it say invalid password or username ??

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4 REPLIES 4
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Message 2 of 5

Re: cannot send emails

What client are you using, a few people seem to be having problems using Microsoft Outlook at the moment.

Does webmail work ok

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Distinguished Guru
Distinguished Guru
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Message 3 of 5

Re: cannot send emails

BT email randomly going AWOL has been an unexplained problem for years. It happened this morning, when I was temporarily unable to connect either with Thunderbird ("password issue") or to webmail ("account unavailable"). As usually happens, it righted itself spontaneously, and some have reported that an email client failing to connect can be resolved straight away simply by logging into and out of webmail.

Try again now if you haven't already.

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You can click the thumbs up icon below this message if you think it was helpful.
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Aspiring Expert
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Message 4 of 5

Re: cannot send emails

I haven't been able to send emails all day today

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Message 5 of 5

Re: cannot send emails


@annegray01wrote:

I haven't been able to send emails all day today


Get yourself a gmail account, it's never let me down yet

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