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steve42
Beginner
453 Views
Message 1 of 3

e mail address

my daughter uses a sub e mail address on my account.  she has since moved property and has a bt broadband account of her own.  is it possible for the sub e mail address on my account to become the main e mail address on her own account.

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: e mail address

Yes it can be changed over to her account but you can not do it your self.

I have notified the moderators of the forum about your request. They are a BT UK based team they will reply via this thread asking you to contact them via a link. They are very busy at present so once you have replied to them by the link, it can take 48 hours for them to re-contact you.


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RobbieMac
Moderator
Moderator
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Message 3 of 3

Re: e mail address

Hi @steve42

Welcome to the community and thanks for your post!

I can help move your Daughter's email address over to her BT account.  Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.

Cheers,

Robbie

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