cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
334 Views
Message 1 of 4

e-mail logging me out

Go to solution

BT e-mail keeps logging me out every two hours or so, why and how can I stop it?

0 Ratings
Reply
3 REPLIES 3
267 Views
Message 2 of 4

Re: e-mail logging me out

Go to solution

You can't. 

There are no user settings to adjust the log out time. 

All you can try is to clear out your web browsers history and cookies to see if that helps.

0 Ratings
Reply
254 Views
Message 3 of 4

Re: e-mail logging me out

Go to solution

Thanks. That is a bit disappointing. BT themselves say there is nothing they can do from their end either.

 

It didn't used to happen, started about a year ago, it is a right pain!!

 

Peter 

0 Ratings
Reply
250 Views
Message 4 of 4

Re: e-mail logging me out

Go to solution

There's a good reason for it

https://www.malwarebytes.com/blog/news/2024/11/warning-hackers-could-take-over-your-email-account-by...

 

If you were to use a mail client, the logging out problem wouldn't exist for you.

The client is permanently open but only logs in to the account to retrieve/send mail and then logs out again.