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Newbie
Posts: 1
Registered: ‎15-08-2012
0

e.mail session expires

Every few minutes I get the message"Sorry your session has expired.  To protect your account you need to confirm your password."

 

How can I stop this happening please, I am using Firefox.

 

Thankyou

Newbie
Posts: 1
Registered: ‎25-06-2014
0

Re: e.mail session expires

This is happening to me too. How do you stop it ?

Aspiring Expert
Posts: 114
Registered: ‎30-04-2014
0

Re: e.mail session expires

I have the same problem with Google. And it's getting worse everyday instead of better!

Moderator
Posts: 5,610
Registered: ‎27-01-2010
0

Re: e.mail session expires

Hi guys,

 

Thanks for posting. There was an issue with time outs yesterday but that should be sorted. Can you let us know if you’re still having problems?

 

Cheers

 

David

 

BTCare Community Mod

If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.

We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)



Newbie
Posts: 1
Registered: ‎28-06-2014
0

Re: e.mail session expires

 I am having problems with "Your session has expired" before I can even open an email, let alone read it.  This is not funny when you are waiting for extremely urgent emails relating to your house move!  Will this ever stop??  It doesn't look like it - will probably end up changing provider completely.

Aspiring Expert
Posts: 114
Registered: ‎30-04-2014
0

Re: e.mail session expires

Still happening all the time

Guru
Posts: 2,659
Registered: ‎20-06-2012

Re: e.mail session expires

Do you need to use webmail or is it from choice? If the latter, there is a better alternative.

Newbie
Posts: 1
Registered: ‎07-07-2014
0

Re: e.mail session expires

Hello,

 

Over the past week or so my email sessions expire after a very short time ,  particularly yesterday , when sessions expired many times whilst I was in the process of trying to write an e.mail ,  meaning I had to  restart  as advised , several times during the preparation of the same  e.mail.

Please advise , how can this problem be overcome ?  

 

Thank you