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Newbie
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Message 1 of 3

e-mail view settings stuck in 'conversation' view

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Since change from Yahoo to Verizon, my in-box is stuck in 'conversation' view (emails are threaded) and the 'Settings' tab only offers conversation view. I want to restore to individual emails in date order. Any suggestions?

Kate

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: e-mail view settings stuck in 'conversation' view

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Single click once on "conversation view" to change it from one to the other.

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Newbie
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Message 3 of 3

Re: e-mail view settings stuck in 'conversation' view

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I had tried clicking onto 'conversation view' to toggle the view without success, and that's why I posted my question.

However, after a re-start, this  maneuver changed the view as it should have done.

I wonder why it wasn't working previously - but for the record, it did work eventually!

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