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bharvey
Beginner
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Message 1 of 3

email account

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hello, i have received a text from bt saying they will close my email account unless i log in to bt.com/login i have had an bt email account for as long as i remember (use it everyday) is this a spam has anyone else received a text like this

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: email account

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Are you a BT Broadband customer or paying for your email through a BT Premium email account.

If you are neither of those BT are in the process of deleting non BT customer's email accounts.

If you are one f the above, you should log onto your MyBT and go to "Your Products" and then "Mail, manage". You should see your email account there and what status it is showing. 

Post back with the result for further assistance.

bharvey
Beginner
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Message 3 of 3

Re: email account

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thank you for helpful advice

Brian 

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