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Jackobyte
Beginner
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Message 1 of 14

email address rejected

Can anyone help? On my iPad when sending mail I get a prompt to say the mail could not be sent and its in my outbox, when I click on the mail I get a message saying " myself@btinternet.com was rejected because it does not allow relaying" I'm pulling my hair out and bt say they can't help coz its mail on apple mac. Are bt not the server of my emails???
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13 REPLIES 13
Distinguished Sage
Distinguished Sage
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Message 2 of 14

Re: email address rejected

have you checked your settings as I can send and receive email from my btinternet.com email address using my ipad



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Jackobyte
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Message 3 of 14

Re: email address rejected

Checked and checked and rechecked, its worked fine for months, also now its saying username or password is incorrect, yet it was working at 09:07 this morning





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Distinguished Sage
Distinguished Sage
333 Views
Message 4 of 14

Re: email address rejected

this is a email problem with yahoo and there are many post on the subject - you need to wait a day or so and it will work ok again.  before you ask about fixing BT are moving from yahoo to BT email so nobody is going to fix it as it has been going on for years



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Jackobyte
Beginner
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Message 5 of 14

Re: email address rejected

Why will bt not help, after all they are my server are they not?
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Distinguished Sage
Distinguished Sage
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Message 6 of 14

Re: email address rejected

as I said it is a yahoo problem and been like this for ages.  as moving there is even less incentive to try and fix.  it will sort itself out later today or tomorrow.  you can always access on btyahoo homepage



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Jackobyte
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Message 7 of 14

Re: email address rejected

I don't have a couple of days, I even replaced the hub to the latest to see if it was that!
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Jackobyte
Beginner
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Message 8 of 14

Re: email address rejected

On the incoming settings the "s/mime" is off, does that make a difference?
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loro49
Beginner
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Message 9 of 14

Re: email address rejected

i’m also having problems sending with 4 of my btinternet email addresses other 3 are ok
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Jackobyte
Beginner
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Message 10 of 14

Re: email address rejected

Is there any bt guru's that can help?
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