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Dreams12
Newbie
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Message 1 of 2

email inbox

my email inbox has started emptying on its own, every couple of days. does anyone know where the settings are to stop this

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: email inbox

Is this on your web mail account or an email client. Are you or another family member sometimes using outlook / outlook express / or another program to access your email? It could be be that the setting 'leave a copy on the server' hasn't been ticked.

 

This could also be if you get your email from a mobile device such as a phone or tablet and haven't ticked the box to leave on server.

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