I'm new here so please forgive me if I'm in the wrong section. I have searched but can't seem to find an exact match to my problem.
I have just started up a small business from home, and am using a BT Home Hub for my Internet connection. I would like to use the business email to interact with customers. I am also using Outlook 2003 and have set up my business email through that.
The problem is that I have tried to use IMAP and POP3 to handle the mail. I can accept email traffic via IMAP but cant send. Alternatively I can send mail through POP3 but cant accept any mail, I'm pulling my hair out
Also my email address is run through my web designer's server.
User name: is name of business
email: is business email
User name: email of the business
Password: password of the server
Incoming IMAP server: mail.businessname.co.uk
Outgoing IMAP server: mail.btinternet.com
My outgoing server (SMTP) requires aurthentication is ticked
Incoming: server port: 110
Outgoing server port: 25
Thanks in advance for any help.
Thank you am now in touch with Business.
Outgoing SMTP authentication has to use your BT username and password, which will be different to your incoming username and password.
You should really be using a proper BT Business service, as BT cannot give any guarentee of service if you try to run a business on a Residential broadband connection, its not relaiable enough for that, as there is no SLA (Service Level Agreement)
Its also against the residential T&Cs, and you have now mentioned your intention on a BT forum.
BT Business use a totally different e-mail service which is fully supported by Outlook.
See their forum http://business.forums.bt.com/