cancel
Showing results for 
Search instead for 
Did you mean: 
nick137
Beginner
347 Views
Message 1 of 4

email log-in issues

Every day  when I try to login to my bt yahoo email account I get a window saying my email account has been compramised and have to reset my password. This happens at least twice a day and have to change my settings on my iphone and ipad.

Is anyone else having the same problems and how can I stop this happening.

0 Ratings
Reply
3 REPLIES 3
ljm
Expert
324 Views
Message 2 of 4

Re: email log-in issues

Yesterday I had to do a reset also, however, the message I got on the login page did not say my a/c.had been compromised. If I were you I'd give them a ring if it's happening so often.
0 Ratings
Reply
nick137
Beginner
313 Views
Message 3 of 4

Re: email log-in issues

If I had a few hours to spare I would try to phone but last time I tried to phone BT it took me a whole day and even then they were no help.
0 Ratings
Reply
Highlighted
r1sh12
Expert
298 Views
Message 4 of 4

Re: email log-in issues

I had to do this 5 times over 3 days, a couple weeks ago.

CHange the answer and security question, then change the password too.
My password length is 32 characters long - I use a free open source software called keepass.
It keeps passwords etc, and it can generate passwords too.

Its a completely safe piece of software, which many IT review sites recommend - Pcpro etc..
0 Ratings
Reply