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Aspiring Contributor
242 Views
Message 1 of 5

email logging out

My email logs me out constantly, while reading my mail and writing replies. It is not the wifi connection, so why is this happening?

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4 REPLIES 4
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Distinguished Sage
Distinguished Sage
236 Views
Message 2 of 5

Re: email logging out

Try clearing the history and cookies from your browser.

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Aspiring Contributor
225 Views
Message 3 of 5

Re: email logging out

It logged me out as I was reading your email! I have now cleared chrome history and cookies, a pain because I'll now have to log into all my visited websites, but if it works, I'll let you know.

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Aspiring Contributor
217 Views
Message 4 of 5

Re: email logging out

Cleared everything, wrote one email and it logged me out.

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Aspiring Contributor
142 Views
Message 5 of 5

Re: email logging out

Clearing the history and cookies didn't help, or changing my password. I stopped using the "keep me signed in " box years ago because it didn't work. I decided to try it one more time and so far ( three nights ) it has worked. When I click on BT internet it goes straight to my email without having to log in. I hope it continues to work and may help someone else having the same problem.

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