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Message 1 of 5

email manage

Told to change to EE when full fibre was available as BT is now EE, I needed to keep my BT email address and was told NO problem as we are the same company, all seemed ok,  BUT I can't manage my emails when signing into MY BT - comes up with:

Warning

You cannot access this page as you are not the registered billing account holder

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4 REPLIES 4
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Message 2 of 5

Re: email manage

As you are now an EE customer, you need to post on the EE forum https://community.ee.co.uk/

EE are a separate company within the BT Group.

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Message 3 of 5

Re: email manage

I posted it on the EE community and it was suggested that I should post it on the BT community as it’s a bt email account 

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Message 4 of 5

Re: email manage

What do you actually want to 'manage'?

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Message 5 of 5

Re: email manage

So that I can add another email address for my family 

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