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Newbie
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Message 1 of 5

email not able to log in

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I have not been able to log into my email for 3 or 4 days now.  Today I changed my password but that didn't help either. It is obviously a fault with BT.  How do I get it corrected.

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Beginner
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Message 2 of 5

Re: email not able to log in

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Same here - plus my deleted items folder seem to disappear on an almost daily basis - But I can retrieve it by typing "deleted items" into the search bar.
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Distinguished Sage
Distinguished Sage
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Message 3 of 5

Re: email not able to log in

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Clear your browser's history and cookies and or try a different browser.

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Newbie
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Message 4 of 5

Re: email not able to log in

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Thanks. I'll try. 

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Newbie
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Message 5 of 5

Re: email not able to log in

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Thank you again.  I have finally found where to clear cookies and browser history.  It worked.  Different browser didn't work for me.

 

 

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