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Message 1 of 2

email problem

I have problem in that i am not receiving emails

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Message 2 of 2

Re: email problem

Are you a BT Broadband customer or are you paying for a BT Premium email account?

How do you access your email account, is it using a web browser (webmail) or do you use an email client/app?

Does this happen with all emails or just some?

Are the emails that you are not receiving from the same email domain, the part after @.

 

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