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Distinguished Sage
Distinguished Sage
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Message 11 of 15

Re: email settings for mobile phone

To be absolutely certain you have the correct settings, they are listed here 

Android version has no bearing on the problem.

You could always try a different app such as Blue Mail or Aquamail.

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Contributor
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Message 12 of 15

Re: email settings for mobile phone

Yep correct settings. Understood about Android ver. but wanted to mention it was an old phone with limited capabilities & space for installing additional apps.

Probably easier to get a new phone.

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Message 13 of 15

Re: email settings for mobile phone

New BT email app not showing up in Play store from my old phone. Possible compatibility issue? I am broadband customer etc & have BT email but not the premium paid for email.

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Distinguished Sage
Distinguished Sage
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Message 14 of 15

Re: email settings for mobile phone

If you are a broadband customer you don't need the paid for premium mail, that is the exact same product but for non broadband customers.

I certainly wouldn't recommend the BT Mail app, it is dire.

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Message 15 of 15

Re: email settings for mobile phone

Thx & noted. Think I'll just give up with the mobile app & just check via the laptop.

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