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hclements
Beginner
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Message 1 of 3

email signature

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I have entered an email signature through the setting menu but it does not display when composing an email.  Obviously it does not appear when the recipient receives it.  Can anyone offer any suggestions?  The signature did appear until recently. 

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: email signature

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Just to check that you have set it up as follows:

In the settings go to Mail > Signature > Tick box "Include Signature". Click "Save". Tick box "set as default" Click "add" and enter all fields including if you want it in plain text or rich text > Click save.

If it still does not appear, check in your settings that you have the box "compose in rich text" ticked or unticked depending on your preference and inline with what you selected when setting up your signature.

hclements
Beginner
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Message 3 of 3

Re: email signature

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Thank you.  I missed the "set as default".  I have now checked this and all is working.

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