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Gekko
Beginner
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Message 1 of 2

email usage

What has happened to the upgrade of our email portal?

You cannot search the whole folders

doesn't download all emails on a smart phone

system is very slow

does not display 2 lines

cannot filter on search.

Using the system is now become very frustrating

 

Slds

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JohnC2
Moderator
Moderator
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Message 2 of 2

Re: email usage

Hi @Gekko welcome to the forum and thanks for posting.

Does this thread help with search folders? https://community.bt.com/t5/Email/Re-Folder-and-Sub-folders-missing/m-p/2101042 

In relation to the emails on the smartphone please can you check you are on the latest version.

cheers

John

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