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Beginner
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Message 1 of 6

How can I transfer an email in my friends and family group to my main emails group

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5 REPLIES 5
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Distinguished Guru
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Message 2 of 6

Re: email

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Hi @kiwibob,

Just to be sure, I take it that you have gifted an email address to another person. That, in turn, has set up a separate BTID to manage that email.

Now you're looking to de-link it from that gifted BTID and put it back onto your main one to manage it?

If so, let me know as that's something that we can help you with.

Thanks

DanielS

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Beginner
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Message 3 of 6

Re: email

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Hi DanielS
Yes, that is correct
regards
Bob

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Moderator
Moderator
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Message 4 of 6

Re: email

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Hi @kiwibob, I'll send you a private message in a moment so you can get in touch with the moderation team and we'll be happy to help you get that sorted.

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Beginner
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Message 5 of 6

Dunno if this is the right place to post it, but would like to say a big THANKS to the moderators who quickly sorted a problem with my BT Email account..
Cheers all
Robert 

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Moderator
Moderator
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Message 6 of 6

Re: email

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Hi @kiwibob,

Thanks for posting back!

It was me that helped you out.  I'm pleased I was able to help you get things sorted 🙂

Cheers,

Robbie

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