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Helen45
Beginner
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Message 1 of 2

incoming e mails

how to save incoming e mails into other documents for e.g. Libra office programms? Help please.

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NeilO
Moderator
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Message 2 of 2

Re: incoming e mails

Hi @Helen45, Welcome to the community and thanks for posting, I presume you want to set up your BT email in an email application client?

I've copied below the settings required but I'm not familiar with Libra office programmes so you may need to consult their user manual to see where to enter these settings. 

IMAP settings

Incoming Mail Server: mail.btinternet.com

Port: 993 (this should be automatically populated by selecting the SSL encryption)

SSL Encryption: Enabled (but not STARTTLS)

Username: your email address including the @btinternet or @btopenworld.com part

Password: your btinternet or btopenworld password

Root folder/path:

Folder separator: . (full stop)

Please do NOT enable "secure password authentication" (SPA). It's not needed when you use SSL encryption and won't work.

If your IMAP client supports it, we recommend you also set up the following folders:

  • Trash
  • Sent Items
  • Drafts

Thanks

Neil

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