Since the end of last year Email/internet has been a struggle.
2x last year, the latest being 21/12/2034 I requested help because of severe intermittent buffering on laptop and, according to icons on iphone, bad signal strength. The Diagnostic bot checked and refreshed my connection, and all seemed well, until two weeks ago. I should make it clear that while my laptop has suffered a far amount of buffering and drop outs (not completely acceptable) emails have been arriving as they should. My 3yr old iphone, which to date I have had no problem with, is the email nightmare.
On opening the app at the bottom of the page can be the message 'mail.internet.com not responding. Check account information in Mail. Access denied'. I have checked; time and time again to find that all seems ok.
In the last few days this has been happening on iphone:
Sunday 5/1/25 usual message, access denied. Details Checked. laptop fine. Deleted BT and re-added. All OK
Monday 6/1/25 All OK until later in the evening. Access denied. Laptop OK. Updated iphone overnight.
Tuesday 7/1/25 All working OK
Wednesday 8/1/25 All OK,
Thursday 9/1/25 All OK first thing. Then; 10-15 Access Denied. Lots of buffering on laptop but emails ok. Did not do anything to iphone yet,12-55 all OK
Friday 10/1/25 Not working first thing. Last email being received at 3.46. Laptop buffering but emails OK showing additional 18 emails received . Didn't do anything to the iphone yet, 10.22 all OK. Internet dropped out 30secs 13,30 but all remained OK. 16.02 Access Denied on iphone (laptop OK) last email at 15.24.-8 emails not received.
17-03 All OK. Emails being received by iphone.
Doesn't make sense to me and I would appreciate some help. Thank you for reading.
