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Beginner
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Message 1 of 6

mail.yahoo.com web login redirected to a BT.com page with a dead end

I have the same problem and am only able to access yahoo groups using the incognito tab on Chrome - I suppose it's a cookie issue, but clearing them does not help.

I have tried to contact the mod (DanielS) who fixed this issue for another member, but I cannot find the contact link on his page.

Any help would be gratefully appreciated.

 

Woodsider

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Moderator
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Message 2 of 6

Re: mail.yahoo.com web login redirected to a BT.com page with a dead end

Hi @Woodsider Sorry you are experiencing this problem. The issue was fixed last year and you should not be having this fault.

 

Do you have an BT account? Are you getting the same error messages that the OP had on the other thread?

 

Post back and let me know.

 

Cheers

John

 

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Beginner
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Message 3 of 6

Re: mail.yahoo.com web login redirected to a BT.com page with a dead end

Hi John,

 

If I click on a Yahoo link, I'm instantly directed to the BT.com logon page.

 

My first internet contract was with BT and email with BYyahoo back in 2008, which is why I still have a xxxx@btinternet.com logon for yahoo. Since then I've swapped providers at the end of each contract - I had a BT broadband account last year  but I'm with plusnet now.

 

However, I've had the problem for several years (since BT and Yahoo parted company?). I've been using the incognito workaround, but I keep huntng for a real solution!

 

I can give you my btinternet.com email if you have a private message option.

 

Thanks,

 

Woodsider

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Moderator
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Message 4 of 6

Re: mail.yahoo.com web login redirected to a BT.com page with a dead end

Hi @Woodsider Thanks for posting back that information. 

 

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

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Distinguished Guru
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Message 5 of 6

Re: mail.yahoo.com web login redirected to a BT.com page with a dead end

Hi @Woodsider,

 

Thanks for getting in touch. I'm sorry to hear about the redirect Yahoo have in place. When I contacted Yahoo in the past they picked it up as an exception. Unless you have an active BT Broadband or BT Premium Mail account I can't personally have Yahoo check it. The quickest way to get this fixed is to contact Yahoo Customer Services directly as it will be them who fix it for you.

 

Thanks

 

DanielS

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Beginner
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Message 6 of 6

Re: mail.yahoo.com web login redirected to a BT.com page with a dead end

Thanks

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