cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Contributor
128 Views
Message 1 of 4

missing e-mail folder

Go to solution

re-organising my inbox, I created a number of folders and moved the relevant mail into them

when I went back to find one, I couldn't see the folder 'Party Wall'

it seems I have accidentally created a sub-folder under 'Utility', because when I try to move mail from my inbox I can see the missing sub-folder in the drop-down menu that appears from 'More>move to>my folders (top right on the screen)

move menu.JPG

but I can't see it in the inbox folders menu (left hand bar on the screen)

inbox menu.JPG

some of these are important records, can anyone help me get the folder back?  😳

I am using webmail on a Windows 10 PC with Chrome 

0 Ratings
Reply
3 REPLIES 3
Distinguished Sage
Distinguished Sage
123 Views
Message 2 of 4

Re: missing e-mail folder

Go to solution

Just expand the Utility folder and drag and drop the errant folders back to where you want them.

Contributor
121 Views
Message 3 of 4

Re: missing e-mail folder

Go to solution
thanks but when I open the Utility folder all I can see is the relevant mail I moved into it ...
0 Ratings
Reply
Contributor
120 Views
Message 4 of 4

Re: missing e-mail folder

Go to solution
oh, I see what you mean ... shame the display isn't consistent with the 'Move' drop down ... thank you so much, the stuff I need is all there
0 Ratings
Reply