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polish
Aspiring Expert
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Message 1 of 3

password change

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Hi this may sound really silly but could someone  remind me how to change my email password please?  I am not the primary account holder but I know I had problems once before when I changed it?  Many thanks Jules

 

 

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: password change

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This is your thread when you last tried to change it

https://community.bt.com/t5/Email/email-password-change/td-p/1773025

The easiest method is to click on the "forgot password" link below th boxes where you log on to your email in a web browser. If/when you are asked security questions you have to use the primary account answers.

polish
Aspiring Expert
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Message 3 of 3

Re: password change

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Brilliant thank you, now sorted.

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