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problem of btinternet missing emails

 Hello

I wonder if anyone else has had the problem of missing emails.

I sent an email to someone and they received it but I NEVER GOT THE REPLY. I checked all folders and I never received a reply to that first email. I then sent a similar message 2 weeks later and that time I did get a reply. They then sent me the proof that had sent the original message

The person I sent it to said the following: This seems to be very much an issue with btinternet, it has happened to many of our participants using their accounts. It must be some sort of automatic filter because the emails disappear without trace, I’d recommend contacting them and asking them to make sure it doesn’t happen again as you could well miss important emails because of it. In the meantime I will contact you through this email address instead.

Any help of this will be greatly appreciated.

Steve

 

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Re: problem of btinternet missing emails

Have a check of this thread: https://community.bt.com/t5/Email/BT-yahoo-mail-address-changed/td-p/1834804

There appreas to be an issue with e-mail. 

Could it be related? 

 

Kind Regards
CJT80
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