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Keith_Beddoe
Distinguished Sage
Distinguished Sage
142 Views
Message 11 of 12

Re: "We've blocked your email address"

Under ideal conditions, the moderators can normally deal within 48 hours, but they are running a bit behind at the moment as they are only a small team based in the UK. They will however take full ownership until any issues are resolved. They are a very good team.

Matt-S
Moderator-Retired
138 Views
Message 12 of 12

Re: "We've blocked your email address"

Hi @Anonymous,

Sorry about the delay in getting your case picked up, as Keith has mentioned we are really busy at the moment.

I have checked our queue and you are 10 cases from the top, hopefully we should be able to get to this case within the next 24 hours.

Once again sorry about the delay.

Matt

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