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indie
Newbie
263 Views
Message 1 of 10

saved emails

my saved emails have vanished, how do I get them back

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9 REPLIES 9
Distinguished Sage
Distinguished Sage
261 Views
Message 2 of 10

Re: saved emails


@indie wrote:

my saved emails have vanished, how do I get them back


Where did you save them to, your computer?

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indie
Newbie
251 Views
Message 3 of 10

Re: saved emails

they were just in the inbox.

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Distinguished Guru
Distinguished Guru
238 Views
Message 4 of 10

Re: saved emails

Have you checked the Trash folder?

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indie
Newbie
236 Views
Message 5 of 10

Re: saved emails

yes I've checked saved and trash but not there. I've just had a chat on-line with someone who tells me I can not get them back.
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Distinguished Sage
Distinguished Sage
221 Views
Message 6 of 10

Re: saved emails

Do you have any other devices that you use to read your email?

I assume that you are a current BT Broadband, or BT Premium Mail customer?

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indie
Newbie
209 Views
Message 7 of 10

Re: saved emails

No other devices, just my desktop.

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Distinguished Sage
Distinguished Sage
202 Views
Message 8 of 10

Re: saved emails


@indie wrote:

No other devices, just my desktop.


And you are a current BT Broadband customer?

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Distinguished Guru
Distinguished Guru
193 Views
Message 9 of 10

Re: saved emails

This won't help you with the current issue, but you really should think about using an email client such as Thunderbird to manage your emails. It will download new messages with a single click, enabling them to be stored them on your computer. It's more user-friendly and, properly backed-up, way more secure than entrusting your stuff to a cloud system such as webmail.

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indie
Newbie
183 Views
Message 10 of 10

Re: saved emails

yes
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