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Joyful
Aspiring Contributor
503 Views
Message 1 of 4

spam in inbox

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Since the recent upgrade I'm getting so much spam in my inbox. Even worse  its being recognised as spam, so why is it not going into the spam folder?

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3 REPLIES 3
DavidM
Moderator
Moderator
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Message 2 of 4

Re: spam in inbox

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Hi @Joyful and welcome back.

I'm sorry you're having problems with spam emails. I know how annoying that can be. How to deal with spam in BT Email will give you some advice which might help.

Cheers

David

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Joyful
Aspiring Contributor
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Message 3 of 4

Re: spam in inbox

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I know how to deal with spam. Im annoyed at getting it in my inbox marked spam. I then put it to spam and delete. Before the upgrade it went automatically into the spam folder.

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Joyful
Aspiring Contributor
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Message 4 of 4

Re: spam in inbox

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I spoke on Facebook and was advised it was the new servers not remembering the old settings. It looks like Im stuck with it for now. At least I now know why.
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