cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
polish
Aspiring Expert
1,428 Views
Message 1 of 25

unable to log in

Go to solution

Used email this morning and afternoon, however now canno log in on any of our email addresses, it comes up with

Secure Connection Failed

An error occurred during a connection to email.bt.com. PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

 

Any ideas please? many thanks Jules

 

0 Ratings
Reply
24 REPLIES 24
gg30340
Distinguished Sage
Distinguished Sage
1,399 Views
Message 2 of 25

Re: unable to log in

Go to solution

There would appear to be an intermittent problem. I do not know how wide spread it is. Do NOT make any changes to your email account such as deleting the account on an email client or app and do NOT change passwords.

di2
Aspiring Contributor
1,372 Views
Message 3 of 25

email log in

Go to solution

is anyone eles email down cant log in saying cant connect

0 Ratings
Reply
polish
Aspiring Expert
1,385 Views
Message 4 of 25

Re: unable to log in

Go to solution

Ok thanks will just keep checking this board.

0 Ratings
Reply
martin788
Contributor
1,380 Views
Message 5 of 25

Re: unable to log in

Go to solution

Same problem here..

Email client unable to download mail since 3pm saying server error, webmail stopped working shortly after. Looks like the mail server is offline...

jlovie
Aspiring Expert
1,297 Views
Message 6 of 25

Re: unable to log in

Go to solution

Same problem here.

0 Ratings
Reply
mikef
Aspiring Expert
1,274 Views
Message 7 of 25

Re: unable to log in

Go to solution

I also have the same issue...The Mail Server  is not Responding.....

 

cheers

0 Ratings
Reply
HowardH
Contributor
1,262 Views
Message 8 of 25

Re: unable to log in

Go to solution

Just to confirm  experience of previous posters in this thread. I have lost access to IMAP, POP and web mail. This occurred round about 15.30.  Trying to access web mail generates the following in Firefox,

Secure Connection Failed

An error occurred during a connection to email.bt.com. PR_CONNECT_RESET_ERROR

Good to know I am not alone 🙂

 

0 Ratings
Reply
Owenlars
Beginner
1,252 Views
Message 9 of 25

Re: unable to log in

Go to solution

Same problem here, waiting to get Through to the service lot😳

0 Ratings
Reply
Bobcat1
Contributor
1,212 Views
Message 10 of 25

Re: email log in

Go to solution

Same here....lots of people reporting it here also: 

https://downdetector.co.uk/status/bt-british-telecom/map/