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tansycat
Aspiring Contributor
674 Views
Message 11 of 25

Email access suddenly blocked by BT

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My email suddenly went off whilst I was using it and I got a message saying:

 "email.bt.com closed the connection"

and now I can't log in, I just get the same message every time. 

 

 

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zanuck
Contributor
665 Views
Message 12 of 25

Re: unable to log in

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Getting similar but different message when using Microsoft Outlook client for email:, since about 1540 6 August:


Task 'mail.btinternet.com - Sending' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.'

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HowardH
Contributor
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Message 13 of 25

Re: unable to log in

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@zanuck 

 

That's the same error message I have been getting in Outlook when trying to send an email

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JeffCarroll
Beginner
583 Views
Message 14 of 25

Re: unable to log in

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Yeah me too for a while which was an issue, but seems to be sorted now

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gspearson
Expert
573 Views
Message 15 of 25

Re: unable to log in

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Me too, in Edinburgh

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Bobcat1
Contributor
564 Views
Message 16 of 25

Re: unable to log in

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Mine seems to be back now - West London

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di2
Aspiring Contributor
553 Views
Message 17 of 25

Re: unable to log in

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all sorted now back on 

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HowardH
Contributor
552 Views
Message 18 of 25

Re: unable to log in

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Thanks for the heads up. My email is back too - I'm in Cardiff.

di2
Aspiring Contributor
545 Views
Message 19 of 25

Re: unable to log in

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mines back on now
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martin788
Contributor
544 Views
Message 20 of 25

Re: unable to log in

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All back again, webmail and email client working ok..

Question: Was any mail lost during the outage? I had just sent a very important email.

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