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editman
Contributor

on ‎14-07-2024 11h20

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Message 1 of 3

unable to move one of my BTmail accounts to an Apple iphone SE

I have moved info to  to a newer i phone which included one of my BT email  accounts.But the other account has not transferred properly and is not getting or sending emails.I tried opening a new email account but it says the btinternet is not responding after I have entered all the required info.On the phone it says" no mail "  "updated just now 3 unsent messages "Help please.

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gg30340
Distinguished Sage
Distinguished Sage

on ‎14-07-2024 18h25

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Message 2 of 3

Re: unable to move one of my BTmail accounts to an Apple iphone SE

Are you a current BT Broadband customer or are you paying for your email through a BT Premium email account?

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editman
Contributor

on ‎14-07-2024 23h11

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Message 3 of 3

Re: unable to move one of my BTmail accounts to an Apple iphone SE

I have had BT broadband for more thatn30 years, now on full fibre

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