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Beginner
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Message 1 of 2

unblock an email

I am having problems receiving personal emails from an accademic institution, they can receive my mails but I cannot see theirs. One soultion is this email address is categorised as spam ... how do I see what emails have  been categorised as spam to my account?

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: unblock an email

You can't.

If it is getting through it could be in your spam folder.

If you are on BT Mail rather than BTYahoo you could try adding the email address to your "Safe Senders" list. You will find that in the Settings > Mail > Safe Senders.

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