issues logging into BT webpage

[nelsonox7]

same thing is happening to me. BT web mail page won't load. Was working last night.

[polish]

Down here in Wakefield

[DazzyJef]

Hi, having issues refreshing BT email app when connected using wifi. Cant even access email.bt.com

Works fine with data connection

[DazzyJef]

Same thing in Dundee

[Vic156]

Is that a setting on the BT hub page or on local device? thanks

[Kayell]

... and in Wales...

[PeterE17]

BT are aware that email is down, back office are trying to fix it but it might take 24 hours. 

Paraphrased from a chat with the 24  hour support team.

I can give no further information - I'm just a customer. 

[Vic156]

Hi Paul R

Could you please explain how to change the DNS setting for BT mail - is that in the BT hub settings or on the local device settings. Thank you

[gg30340]

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@Vic156 wrote:

Hi Paul R

Could you please explain how to change the DNS setting for BT mail - is that in the BT hub settings or on the local device settings. Thank you

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Do not change anything. There is a problem at BT's end. If you change your settings you will only cause your self more problems.

[no1steveb]

....and in Portugal..