Are BT emails down

[rsndll]

If you have a vpn, turning that on seems to help

[MTO]

Same.

[rich1608]

Same here. BT web mail page comes up "we're having trouble finding that site" and Thunderbird can't connect to the server. However mail on my iphone is working ok.

[NigelT1]

Shame they can’t upload a report on the status page

[licquorice]

As stated in messages 4 and 6, it's a DNS problem.

[DazzyJef]

@PeterE17 

I can get email when using 4/5g. Only issues when using BT Wifi connection, so looking like BT issue as you say

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[lbeth]

I have just seen all these posts and its a huge relief. I thought I was getting hacked again.  I'm in London. Can't access email on BT email app, website says server can't be reached, can't get a reply from chat. It must all be down.

[keithnicholls]

can't access diect or via webmail- is it down  or a problem of mine? can get bt internet

[TrevorL]

Can't get into BT mail this morning - same problem on all devices: "Can't reach this page" on desktop, "the mail server is not responding" on iphone. The iphone message also refers to "Network error (DNS - 65,554). BT Broadband is fine, we have no problem accessing other sites. Is this a BT Mail server issue?

[licquorice]

It's not a mail problem, it's a DNS problem, if you use a different DNS server you will be able to access your mail.