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Message 91 of 174

Re: Are BT emails down

Nothing working for me here in East Sussex either. This has been a few hours now. A bit disappointed at lack of response or fix. I just get ‘server not found’ when I try to access directly. Not working on any devices.

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708 Views
Message 92 of 174

Re: Are BT emails down

The app isn't working either

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Message 93 of 174

Re: Are BT emails down

Same here, and flushing the DNS has No effect.

 

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Message 94 of 174

Re: Are BT emails down

I found that it is not only email that is affected. Some websites are also not loading. BT should be communicating better to customers.

Thanks to advice here, I ran my VPN and all problems are gone which suggests a DNS or network routing issue with BT. 

 

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678 Views
Message 95 of 174

Re: Are BT emails down

There is access via VPN and 5G.
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Message 96 of 174

Re: Are BT emails down

On Berks/Surrey/Hampshire borders. I can access mail on iPhone and laptop with WiFi, but wired access through the router from my desktop doesn't work.
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Message 97 of 174

Re: Are BT emails down

I can't access emails via wifi or on the app; I can only access via VPN

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611 Views
Message 98 of 174

Re: Are BT emails down

All of the sites I have seen not working, including mine, are using DNS services provided by godaddy.  That is BT nameservers not resolving domains that are hosted by godaddy

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Message 99 of 174

Re: Are BT emails down

Thanks for the VPN suggestion.  Just turned on Norton's VPN, reaccessed Outlook and all emails came through.  Weird.

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563 Views
Message 100 of 174

Re: Are BT emails down

Tech chat is useless tbh - just hope this is fixed soon 😩