BTMAIL not Synchronising with outlook

[shortlen]

Outlook says to update credentials

[gg30340]

Have you changed your password recently?

If you have, did you change it by logging onto your BTMail account using a browser and after doing that change it in Outlook?

In any event can you log onto your email account using a web browser (webmail), to ensure that your password is still correct.

[rogerboak]

Thank-you, will try that. Roger

[rogerboak]

sorry I am not tech savvy so don't know how to do that, but thanks for being there