Cant create additional email addresse

[Peter_W]

Good morning @El-Gringo, I can certainly get this flagged with the team at our end. 

Please don't share this in public, but is the email address linked to your Community profile also associated with the affected account?

Thanks,

Peter

[El-Gringo]

Hi Peter, yes it is.

[Peter_W]

Cheers, @El-Gringo 

If we need anything else in the meantime I'll let you know!

Peter

[El-Gringo]

OK Peter, many thanks.

[Peter_W]

Thanks for your patience here, @El-Gringo 

I've heard back from our team, and whilst there doesn't seem to be any issues with the email platform itself, we have identified a few steps you can try to hopefully get this sorted out:

I'm going to pop you over a private message with these details now.

Speak soon, 

Peter