Distinguishing unread emails

[Philip58]

Hi,  Did you find a solution? if so could you let me know as I have exactly the same problem it has been fine for years and years but this week the problem has appeared so I cannot distinguish read and unread emails.

Thanks

Phil

[Peter_W]

Good morning @Philip58. 

Welcome to the BT Community 😊

Just to be sure, is it BT Webmail that you're experiencing this issue with? 

If it is, can you give this a try from a different browser to see if you're experiencing the same on there?

Peter

[Philip58]

Hi Peter,

Thanks for replying.

Yes it is BT Webmail.

I am using a MacBook so I think I have to use Safari.

I will try it from a Windows PC later and get back to you.

Phil

[Peter_W]

Thanks @Philip58!
Please keep us posted on how you get on, and if needs be we can get this flagged with our email team.

Peter