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Message 1 of 9

How do I unblock an email sender

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Message 2 of 9

Re: How do I unblock an email sender

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Log onto your BTMail account using a browser, not an email client/app, and then click on your username at the right hand side. Select "Settings" then go to the left hand side and select "Mail". Scroll down and click on "Blocked Senders". Scroll down the list until you find the one you want to unblock and select it. Click on "delete".

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Message 3 of 9

Re: How do I unblock an email sender

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Can i unblock a number of senders at the same time. If so please can you provide details of the process. Thanks

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Message 4 of 9

Re: How do I unblock an email sender

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Why not apply the process described in the previous post and then investigate yourself if it is possible to select more than one at a time.

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Message 5 of 9

Re: How do I unblock an email sender

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I could give you the answer to that but given the above reply I agree that it would be better for you to investigate if it can be done as working things out is better than being spoon fed.

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Message 6 of 9

Re: How do I unblock an email sender

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I have tried the "process" that I found on the BT help but I cannot make it work. As my BT email was pawned I ended up with 6000 blocked email addresses and cannot add any recent phishing senders.

I am left with deleting them one at a time.

I  was hoping for help from this community

 

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Message 7 of 9

Re: How do I unblock an email sender

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The process above is fine if you only want to delete a single senders address
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Message 8 of 9

Re: How do I unblock an email sender

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There is no way to mass delete them.

 

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Message 9 of 9

Re: How do I unblock an email sender

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The first instruction got me nowhere with BT, no-matter how many ways I tried to enter.

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