Scam emails claiming to be from banks (NatWest, Lloyds etc.)

[andydenyer]

I just want to make people aware of the latest scam emails doing the rounds that are getting through BT's spam filters.

They claim to be from one of the banks (I've received ones claiming to be from Lloyds and NatWest), but have the same message as follows:

Dear Customer

We want you to know that we are changing the way we look.
Over the next few months, you'll notice some of our emails look new and some that are still the same. Don't worry - they're both from us..
To proceed with this transition, we also require you to re-authenticate your account.

Click below to proceed

Obviously, the link provided takes you to a fake website so they can capture your personal information.  

The emails are clearly not genuine as they are not coming from email addresses or domains linked to the banks they purport to be from (and the NatWest one said it was from 'Natwest', spelt with a lower case 'w' instead of NatWest with an uppercase 'W').

I have been marking them as spam, and forwarding them to BT, the banks concerned and Action Fraud (report@phishing.gov.uk), but at the moment they are still getting through BT's spam filters to my inbox.

[Kimberlin]

I absolutely get it that for the vast majority of people, using their ISP as an email provider, or using any of the other free email providers, is super convenient and above all, free.

The downside is, well, I'm not even going to bother listing the downsides, you can use the most famous search engine on the planet to find out why it isn't necessarily a good idea to use your ISP email facility.

I pay for my email via subscription, I have done since 2019. Whilst no email provider is perfect, I still get the odd spam message come through but it's become so rare now it barely bothers me. I haven't had a scam banking email come through my emails for a good couple of years but when they do, it doesn't phase me. I'd never respond to a so called banking email using a link anyway. Report phishing, block, delete.

[WSH]

Well I can say the same for the free email provider I've been using since the year 2000.

The key issue here, and it won't do any harm to re-emphasize it, is that you never, ever go to something via a link provided in an email.

[gg30340]

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@WSH wrote:

Well I can say the same for the free email provider I've been using since the year 2000.

The key issue here, and it won't do any harm to re-emphasize it, is that you never, ever go to something via a link provided in an email.

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Like wise here. I have numerous free email accounts from various free providers and free ISP email accounts some of which date back to the 90's and I very rarely get any scam/spam/phishing emails from any of them.