I received a large number of unsolicited emails which I consign to the spam folder. Many are also reported to the phishing sites.
I now get a message telling me I have reached my limit of 500.
How do I get this reset?
@Minehead1 Why can't you just delete the contents of your spam folder?
If you are receiving that much spam, are you sure your email hasn't been compromised through a data breach?
Have you read the following thread. In particular, the excellent 3rd post down by @gg30340
@Minehead1 With respect, forum members here will try to help you where they can, but you haven't even answered the question I asked? Have you checked the link https://haveibeenpwned.com/ in order to find out if your email address has been hijacked?
Why are you saving all of the spam and not deleting it from your spam folder? I assume I've read your post correctly?
Yes, link has been read and that soes not tell me how to get the email addresses that I have reported as spam removed from the list.
My spam folder is emptied regularly. These messages are ones put there by BT, or because I have previously reported them as spam and the addresses are recorded as spam.
Now I have reported over 500, I can no longer have them added to the list of spam senders. So generally now I delete them, except those preporting to be from BT. Those I forward to
phishing@ bt.com and report@phishing.gov.uk
Unless of course it is a bank of which I have separate addresses for. You will find that many addresses are randomly generated. I will get the same emails from the same addresses over different accounts.
I.e. John.smith@btinternet.com john.1.smith@btinernet.com John.smith@btyahoo com
Do you follow that?
Its not that my folder is full, it is that having reported and marked over 500 email address as spam, the list is full.
What I am after is how to reset that list to zero and start afresh. The links you have advised me to read only provides well known information My email address is like my finger print now and is used over a thousand or more accounts, apps and site log ins. It would be more than a days work to set up a new series of emails accounts and change all these log in details.
Other comments I have read do raise a certain oddity.
John.1.smith@ btinternet.com or john1.smith@ btinternet.com get far more spam then John.1.smith@bt.com and John.1.smith@openreach.com
I can only deduce here that the public gets a more limited experience than employees who have the mandatory
Phishing, smashing and vishing training annually.
Do you have anything else to comment on?
When you are sending the spam to the spam folder are you using the "Mark as Spam and block sender" ?
If you are it will not be your spam folder that is full it will be the blocked sender list that is full. If that is the case you will need to clear some of the email addresses from the blocked list.
In any event it is pretty pointless blocking spam emails because most spam emails are not from the email address that you see in the address box. The email address will have been "spoofed" to conceal the true email address also the spammers are constantly changing the sending address in order to avoid being blocked.
In order to find the true email address you need to look at the "source" by clicking on the "More" button then go to "View Source". It is that address that you need to block but as I have already stated it is pretty pointless because the spammers are constantly changing email addresses.