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rodders241
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Message 1 of 12

About Digitial phone as i was changed over today but a never use Home line, but is there free calls

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Keith_Beddoe
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Message 2 of 12

Re: About Digitial phone as i was changed over today but a never use Home line, but is there free ca

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@rodders241 

No free calls, you either use PAYG, or pay for a calls package.

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rodders241
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Message 3 of 12

Re: About Digitial phone as i was changed over today but a never use Home line, but is there free ca

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Thanks Keith as all I am getting is nothing but lies this last 3 months

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Keith_Beddoe
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Message 4 of 12

Re: About Digitial phone as i was changed over today but a never use Home line, but is there free ca

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@rodders241 wrote:

Thanks Keith as all I am getting is nothing but lies this last 3 months


The helpdesk do not have a clue about the product. This forum is the best place to ask any questions.

 

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iniltous
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Message 5 of 12

Re: About Digitial phone as i was changed over today but a never use Home line, but is there free ca

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I’m not sure why anyone would think changing the method of delivery of the telephony service would some way change the way calls made were charged for , from the consumer point of view instead  of the phone plugging into a traditional phone socket it now plugs into the router phone socket , everything else is essentially the same , and obviously depending on the type of phone call plan ( if the customer has one ) some calls are included or if on PAYG , paid for as and when calls are made , incoming calls remain as they were , free to the ‘line’ answering .

As you state you never use the home line , then it’s not really going to affect you one way or another , but if someone told you that calls that were paid for on traditional PSTN are now ‘free’ on DV, then they were talking nonsense.

rodders241
Beginner
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Message 6 of 12

Re: About Digitial phone as i was changed over today but a never use Home line, but is there free ca

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Yea a thought the same Keith but a never or haven,t used Home landline though am sick paying Line Rental Saver . So it,s up in July but will see what offer they come up with WITHOUT LANDLINE . They have even went and Upgraded me??? Me heads done in this last 2-3 months with them as was Emailed what my monthly Bill was and even got a Phone call yesterday saying the same (monthly bill cost). They just keep deducted & saying sorry it,s all sorted???

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licquorice
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Message 7 of 12

Re: About Digitial phone as i was changed over today but a never use Home line, but is there free ca

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Don't confuse line rental with call charges.

Line rental is still payable as broadband doesn't arrive by magic.

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imjolly
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Message 8 of 12

Re: About Digitial phone as i was changed over today but a never use Home line, but is there free ca

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@rodders241 

You cannot get broadband without paying line rental otherwise how do you expect to get broadband withe FTTP or FTTC.

You can get broadband without a call package or even without ability to make or receive calls giving a small reduction in monthly cost

 



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rodders241
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Message 9 of 12

Re: About Digitial phone as i was changed over today but a never use Home line, but is there free ca

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Yea a realise that So told the guy would waiy until July see what offers they have 

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rodders241
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Message 10 of 12

Re: About Digitial phone as i was changed over today but a never use Home line, but is there free ca

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Yea a understand so will wait till July and see what offers they have
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