Have you tried
To display the caller's identity on your phone's call screen, dial *234#.
To check whether your phone is set to display the caller's identity, dial *#234#.
To hide the caller's identity on your phone's call screen, dial #234#.
Hi @M_Danks68, welcome to the forum and sorry you can't get the Caller Display service added to your line. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you with this.
Issue has been solved by the BT BASIC team.
Issue was due to a software 'bug' and error message of the form "Sum of the [xyz] = sum of the [abc]". The bug and error message was manually cleared from the IT system and CALLER Display is now active.
LFE: BT BASIC customers must speak to the BT BASIC team as the normal customer service team may not have system authorisation to add 'applications' to a BT BASIC account.
Hi can you please help me I would like to know how to get caller display with basic calls and help would be be very much appreciated. Thank you in advance