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Sueh35
Aspiring Contributor
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Message 1 of 4

Call charges

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Just looked at our usage and there's a 33p charge for a call that shows 0.00 duration. I know it's not much but surely if the call didn't connect we shouldn't be charged. 

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Sueh35
Aspiring Contributor
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Message 2 of 4

Re: Call charges

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Please delete as found the answer 🙂
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pompey1898
Recognised Expert
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Message 3 of 4

Re: Call charges

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Was it to a number that would have been chargeable, i.e not a free call ?

 

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Sueh35
Aspiring Contributor
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Message 4 of 4

Re: Call charges

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Yes it was . I got a new mobile and rang it from the landline though didn't answer I just rejected the call. Was told by doing this it actually connects so got charged!!
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